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05:11 pm: Computer Guru Types

I’m stymied here. I wondered if any of you have any ideas.
 
Problem:
The boys computer crashed. I restored it and got online. I could connect to Gmail and Google, but could not reach Norton or a couple of other websites.
 
I tried to go to You Tube and was told that I needed Internet Explorer 8, which I downloaded. I also downloaded some automatic updates.
 
When I reboot, I could not get online at all. I get the Explorer cannot find website error page.
 
I was not sure Internet Explorer 8 downloaded correctly, because of the connection errors I got earlier, so I copied the files from the Program Files/Internet Explorer folders from a working computer and moved them to the wounded computer.

No luck.
 
Not sure what else to do/try. Any suggestions?
 
Much gratitude!
 

 

Originally posted to Welcome to Arhyalon.

Comments

[User Picture]
From:kokorognosis
Date:February 25th, 2011 12:18 am (UTC)
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Have you checked the network status, down by the clock? Does the computer think everything's okay? You might want to try having windows attempt to repair the connection.

Other than that... I'm kinda at a loss, at least from Ohio :p
[User Picture]
From:fpb
Date:February 25th, 2011 12:39 am (UTC)
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sounds to me like you might have a virus, in which case it's not your kids' fault. The fact that it started with refusing to let you connect with Norton, an antivirus side, is a very bad sign; that is what many viruses start with, for obvious reasons. The first thing you can do is buy a good antivirus software from your local shop, then run a thorough anti-virus scan on your whole system - or, if you trust the computer shop, let them do it - without trying to go online. If that fails, save all your data and reload the whole operating system, as if you were starting the computer from new. In fact, if you know how to do it, format your HD first, since I have heard that there are a few stubborn viruses that survive even that. Once you re-started the computer, re-establish your internet link and then take back in your stored data, making sure to check every byte of them for virus or malware, since you are apt to have it lurking in your stored memory.
From:(Anonymous)
Date:February 25th, 2011 01:23 am (UTC)
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I concur. When the anti-virus goes out followed by the internet connection, my first thought is a virus.
[User Picture]
From:juliet_winters
Date:February 25th, 2011 01:28 am (UTC)
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ditto
[User Picture]
From:jjbrannon
Date:February 25th, 2011 05:02 am (UTC)

Virus

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Tritto.

JJB

PS: Macs contract viruses also -- they're presently less targeted, that's all.
[User Picture]
From:arhyalon
Date:February 25th, 2011 06:21 pm (UTC)

Re: Virus

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I didkn't know there was such a word as Tritto...how useful. ;-P
[User Picture]
From:jjbrannon
Date:February 26th, 2011 02:53 am (UTC)

Inspector Clouseau

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There wasn't, but to quote the inimitable French policeman, vis-à-vis priceless Steinways, "Nit onnee moor!"

:>)


JJB
[User Picture]
From:arhyalon
Date:February 25th, 2011 06:20 pm (UTC)
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Whatever it was, I am entirely reloading it. The worst thing was that I had it reloaded and working...but I wasn't sure how I pulled off that particular reload...whether I reformatted or not, because the monitor was not working during the first part.

I got that fixed (I'd plugged it in the wrong place...we have a snazzy video card that has its own plug.) So...now to reload again.
[User Picture]
From:hannahsarah
Date:February 25th, 2011 12:51 am (UTC)
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Buy a Mac, they're virus and idiot proof. I've had a Mac for my whole computer using life, without a single problem. The one time I needed to use a loaner PC, within the first WEEK it got a virus, the blue screen of death, and could not be saved.
[User Picture]
From:persephone_kore
Date:February 27th, 2011 09:12 pm (UTC)
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Eh, well -- I'm on a Mac now, but I had the apparently much reviled Windows ME for years with no serious problems and no viruses... I think the hard drive physically went bad in the end, and I've had that happen a time or two with Macs as well.
[User Picture]
From:hannahsarah
Date:February 27th, 2011 11:20 pm (UTC)
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I've had a couple of Macs die on me simply of old age and overuse, but no operational problems, ever. My biggest problem is that I work them into the ground, until the monitor goes wonky and they are no longer compatible with all the new operating systems. I'm on a G4 right now, and couldn't be happier.

Then again, I'm one of those people who do NOT think that writing code is fun. Some people really like it. I just want to turn it on and have it do all the work for me. ;-)
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