Computer Guru Types
I’m stymied here. I wondered if any of you have any ideas.
The boys computer crashed. I restored it and got online. I could connect to Gmail and Google, but could not reach Norton or a couple of other websites.
I tried to go to You Tube and was told that I needed Internet Explorer 8, which I downloaded. I also downloaded some automatic updates.
When I reboot, I could not get online at all. I get the Explorer cannot find website error page.
I was not sure Internet Explorer 8 downloaded correctly, because of the connection errors I got earlier, so I copied the files from the Program Files/Internet Explorer folders from a working computer and moved them to the wounded computer.
Not sure what else to do/try. Any suggestions?
Originally posted to Welcome to Arhyalon
|Date:||February 25th, 2011 12:39 am (UTC)|| |
sounds to me like you might have a virus, in which case it's not your kids' fault. The fact that it started with refusing to let you connect with Norton, an antivirus side, is a very bad sign; that is what many viruses start with, for obvious reasons. The first thing you can do is buy a good antivirus software from your local shop, then run a thorough anti-virus scan on your whole system - or, if you trust the computer shop, let them do it - without trying to go online. If that fails, save all your data and reload the whole operating system, as if you were starting the computer from new. In fact, if you know how to do it, format your HD first, since I have heard that there are a few stubborn viruses that survive even that. Once you re-started the computer, re-establish your internet link and then take back in your stored data, making sure to check every byte of them for virus or malware, since you are apt to have it lurking in your stored memory.
Buy a Mac, they're virus and idiot proof. I've had a Mac for my whole computer using life, without a single problem. The one time I needed to use a loaner PC, within the first WEEK it got a virus, the blue screen of death, and could not be saved.
I've had a couple of Macs die on me simply of old age and overuse, but no operational problems, ever. My biggest problem is that I work them into the ground, until the monitor goes wonky and they are no longer compatible with all the new operating systems. I'm on a G4 right now, and couldn't be happier.
Then again, I'm one of those people who do NOT think that writing code is fun. Some people really like it. I just want to turn it on and have it do all the work for me. ;-)