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06:32 pm: Come Forth All Ye IT Gurus!

Okay…we got a new (used) computer, so that the children can have their own computer and so that Ping-Ping’s unprotected Chinese websites won’t infect our work computer anymore.

I got it home and I can’t get online. I have two ethernet cables. I tried the old computer on both and could get online with both. I tried the new one on both and could get online with neither.

I brought the new computer into the store. They got online with it. No prob.

But here at the house I keep getting the error: failed Renewing IP Address.

I tried Winsock Fix (that was an adventure in itself.) No luck.

I’ve looked online, but can’t find anything that seems to match.


Originally posted to Welcome to Arhyalon.

Comments

[User Picture]
From:arhyalon
Date:December 10th, 2010 01:27 pm (UTC)
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Thanks, I'll try it out.
From:xander25
Date:December 10th, 2010 01:44 am (UTC)
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Kinda makes me think router. Might there be some setting on your router that might be making the new computer not connect? Especially if they could get it online at the store, and you know the cables are good. Though, that tends to be more of an issue with wireless. The only other thing I could suggest, is have you tried different ports on the router?

Also, Juliet's link above has some steps to make sure the DHCP client is set to automatically start. Might be worth looking at too.
[User Picture]
From:arhyalon
Date:December 10th, 2010 03:34 pm (UTC)
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Yep. It was, in fact, lack of router. ;-)
[User Picture]
From:temporus
Date:December 10th, 2010 01:45 am (UTC)
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Not enough detail for me to really diagnose much. It could be a card that's not compatible with your switch/router. Or the settings on the card could be non-compatible, such as set to 100 half duplex only or 100 full duplex, while the switch is set to half etc. Possible, though unlikely, that it has a static IP set, so that it doesn't grab a DHCP address.

Important question, have you had multiple different computers on this connection before? Sometimes especially with older configurations, the provider's router locks in the first mac address on the connection, and doesn't allow others.
[User Picture]
From:arhyalon
Date:December 10th, 2010 01:19 pm (UTC)
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This is our first time with more than one computer. The Cox cable modem is new. The router is rather old, but was used previously with more than one computer at a different location.

Supposedly, the Cox modem is supposed to allow for other computers. Also, I had the Dell offline when I tried the other one up here. So,it was just the new one...and I refreshed the modem, so it should have switched to that computer at the time, if that was the issue.

It's set to get the IP address automatically...the other stuff, the 100 full duplex is beyond my expertise level. So, I'm not sure about that.
[User Picture]
From:kokorognosis
Date:December 10th, 2010 04:13 am (UTC)
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Some poking around suggests that it might be an issue with wireless encryption, but if you're trying to connect via ethernet, it's not that. Next issue is that you need to assign an IP address to the new computer in your router.

The process of which is going to vary from model to model.
[User Picture]
From:arhyalon
Date:December 10th, 2010 01:20 pm (UTC)
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It's a wire router, not wireless. Not sure how to do anything with the router...it's really, really simple.
[User Picture]
From:kokorognosis
Date:December 10th, 2010 02:30 pm (UTC)
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I thought it was done in the router, but I was thinking of something else. Give this a shot: http://wiki.answers.com/Q/How_do_you_assign_an_IP_address_to_a_personal_computer
[User Picture]
From:arhyalon
Date:December 10th, 2010 05:29 pm (UTC)
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It is the router...just turns out I didn't have one. I just have a splitter. As soon as I get a router, all should be well.
[User Picture]
From:kokorognosis
Date:December 10th, 2010 05:38 pm (UTC)
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Heh. Yup. That'll do it.
[User Picture]
From:arhyalon
Date:December 10th, 2010 01:27 pm (UTC)
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Hmm...thanks. I'll mull over all this and see what I can find.

Here is what I have so far.
1)It worked in the store. I was there and saw it, so I know it did.

2) The Dell worked upstairs and downstairs, so both stations and both cables work.

3) The new computer did not work upstairs or downstairs. So, it's not a station.

4) Winsock Fix didn't do it.

I neglected to mention in my first post that I spent 20 minutes on the phone with the poor woman from Cox before I discovered that on the computer I had called her about, the Dell, the eithernet card was not plugged in. That was embarrassing...but she was really nice about it.
[User Picture]
From:arhyalon
Date:December 10th, 2010 05:32 pm (UTC)
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LOl. I should know better, though. I once had a job calling customer sites to get routers back. I recall calling a number and getting "IRS. Merlin speaking." I laughed out loud and said, "You mean its all done with magic?" or something like that. Luckily, the guy had a really good sense of humor.

He then informed me that the router I wanted had been in the building that was bombed in Oklahoma City and was no more.

The rest of my experiences with routers was not nearly so exciting.
From:(Anonymous)
Date:January 31st, 2011 03:02 pm (UTC)

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(Link)
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